Privacy Policy
Last Updated: April 28, 2026
At Mahero, we believe that financial privacy is a fundamental right. This Privacy Policy explains how we collect, use, and protect your personal and financial data when you use our infrastructure.
1. Information We Collect
To provide seamless cross-border payouts, we must collect specific data points:
Identity Data: Full name, government-issued ID, and localized tax forms (e.g., W-8BEN, W-9) required for compliance.
Financial Data: Bank account details, routing numbers, and cryptographic wallet addresses (if opting for Web3 payouts).
Transaction Data: Invoice details, client contact information, and payment histories.
2. How We Use Your Data
We use your information strictly to operate and improve the Mahero protocol. This includes:
Executing global payouts and currency conversions.
Generating year-end tax compliance summaries.
Preventing fraud, money laundering (AML), and unauthorized access.
3. Third-Party Infrastructure Providers
We do not sell your data. We only share necessary information with deeply vetted, bank-grade infrastructure partners required to process your funds (e.g., payment gateways, KYC verification APIs, and secure cloud hosting providers). All partners are bound by strict data processing agreements.
4. Data Security and Encryption
Your financial architecture is protected by industry-leading security standards. All sensitive data, including bank details and private keys, is encrypted at rest using AES-256 and in transit using TLS 1.3. We enforce Multi-Factor Authentication (MFA) across all internal and user-facing endpoints.
5. Your Sovereign Rights
Depending on your jurisdiction (such as GDPR in Europe or CCPA in California), you have the right to access, rectify, or request the permanent deletion of your personal data from our servers. You can initiate a full data export or deletion request directly from your dashboard settings.